Not sure how a shop can clear your check engine light but not let you know that your car has critical error codes that they saw when clearing but failed to tell me when i asked if there was anything else that was popping up. Error code P0170 is a code that will stall your engine, leave it undriveable if not taken care of and they failed to identify that issue after i told them to fix everything wrong with my car. My car was in fact displaying 3 codes and not one of your mechanics told me that they were popping up, even when i asked. I spent thousands of dollars at your shop just to spend $300 right after you guys had it “done” because you failed to replace critical parts that i needed for my vehicles engine performance. Now my car is broken down in plain because i couldn’t get my car fixed immediately since i spent $5,279 at this shop a little over two weeks ago. Make this right, you know what you guys did.
We sincerely apologize for your experience, and regret that we didn't meet your expectations. We understand the inconvenience of your car breakdown after the repair work. We never intend to overlook any issues that may render a vehicle difficult to drive. We'd like to rectify this situation. Please contact us directly so we can discuss and find a solution. Global Car Care
- Global Car Care