Wenatchee Auto Repair

Brian Thorpe is the most unprofessional business owner in the valley I have encountered in a long time. He thinks it's acceptable to blow up at a paying customer on the phone who has spent thousands with his shop this year only to have constant problems every time they say a car is ready to pick up. I live past Leavenworth, it's almost 2 hours round trip for me to get to the shop, so when I show up to find the vehicle not drive able or with a check engine light as soon as its started in the lot, I've just wasted time and gas for nothing. This has happened several times this year, once a car had to be towed back 30 min after leaving the shop. I have tried calling ahead to have the triple check a vehicle is ready to go, just to get there with a problem. They do not diagnose issues properly the first time but will gladly charge you for wasting the customer's time. My parents have been long time customers of Brian, and it's a shame to see this kind of service from a local business. We will never take a vehicle to global again, and I will be contacting the better business Bureau

I have been taking our cars to Global for ten years without interruption. They always provide great service, workmanship, and friendliness; in fact, it seems like family. They go out of their way to make things right, and their prices are very reasonable in comparison to others. Why go anywhere else?

Great experiences with my Mercedes (Even though a Mercedes is difficult at times to work on as it is a foreign car) at this location here in Wenatchee, the staff is professional and detailed, despite forgetting my 20 percent coupon they were gracious enough to give me the discount any way. They have been very timely from start to finish.

Global care care is the best! It can be hard to find a mechanic that you can trust. Brian's team at Global car care, help me out when I need any work done on my vehicle. Honest and trustworthy mechanics! I recommend to all my friends and family!

Yet again, GCC went the extra mile and then some! Professional, personable and inspiring confidence!

Great customer service and car care. I waited inside as my car was serviced and I felt covid safe. Everyone wore masks and I was seated well over 6 feet from the only other waiting customer.

I had an oil change and tire rotation done on 8-24-20 and couldn't be more pleased with Global's service. They were friendly, efficient, and thorough. I also appreciate their on-line payment service for a quicker pickup.

Excellent shop with many capabilities!

First time customer, nice to see the attention to detail I’ll be back for all my vehicles needs

Always well cared for. Trusted!