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Wenatchee Auto Repair

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5

I brought my older vehicle in for a radiator flush/service. When I made the appointment, Jose indicated they would test the existing coolant to determine if service was indeed necessary. After testing the fluid, they determined the fluid was hood and the radiator service was not necessary. Shocking....never expected that!! Global has proven to me to be a truly competent, honest car service provider!! Thank you Global.

1

had them look over some issues with overheating and poor idling performance. Also had them look at a clicking coming from my front wheel, and diagnose why the back windows wont work. They were wrong about every single thing they looked at. Charged me over 900.00 for 4 spark plugs and new wires. I went in and spoke to Brian about it and the guy i dealt with wouldn't come out to face the music. Only thing I couldn't do at the time was prove it. Well after some time and money i didn't have, I can prove it now! Place is a ripoff! Your an idiot if you take your car there.

While I'm sorry to hear about this situation, J, I can assure you that our technicians never recommend any services they don't find necessary. We work hard to diagnose each issue correctly, and our charges reflect the quality of the work we complete. I understand your frustration, and I hope that you're able to find a shop that better suits your needs. -Sincerely, The Team at Global Car Care

- Global Car Care
5

Yes

5

Wonderful service, as always. Generous and friendly and skilled.

5

Had issues with starting my F150 - it left me stranded at Lowe's. Called to see when it could be looked at and was told it would be several days. However, I took it in immediately and they were able to squeeze it into the schedule and have it fixed a day before they thought they'd even be able to start on it! Saved a camping trip we'd planned for months! Quick service, reasonable prices, honest people. Thanks, Global Car Care!

5

Always friendly & helpful. They did a thorough inspection on my car, changed the oil & filter in a timely manner.

5

What a sigh of relief, taking our Audi in to an extremely professional business that stands in a huge geographical gap where there is no Audi servicer. First day of our vacation our 2014 SUV died on the road, within an hour the tow truck had deposited us at Global, which was closing for the weekend already but stayed open to tuck our car into the bay safely, then diagnose it rapidly on Monday. They knew exactly what had happened, explained the fixable although major issue to us, didn't waste words or time and had us out the door Tuesday. "Jose" explained everything over the phone prior to pickup and also was there to hand the car over. This could have ruined the vacation but instead was peace of mind and a professional answer. Will be using them for any mechanical issue when we travel anywhere near Eastern Washington.

Unexpected repairs are frustrating, so we're glad we could help you get back to your vacation as quickly as possible. Thank you for taking the time to share this great review with us -- support like this really means a lot. We'll be around if there's anything else we can do to help. -Sincerely, The Team at Global Car Care

- Global Car Care
5

Excellent service - clear communication and prompt. I always appreciate the extras like washing the car!

5

⭐⭐⭐⭐⭐

Ivan, thanks for taking time to leave your review! Just let us know if there's ever anything you need. -Sincerely, The Team at Global Car Care

- Global Car Care
5

When my car first started to have problems, I did not know which Car shop would do the trick. I looked up here, you have worn brakes? They can replace those with no issue, damaged undercarriage? That's done with golden quality repairs, with wonderful customer support I recommend here for your ride's needs.

We're always here to make sure your vehicle is in top-notch condition, David! Thank you so much for taking the time to share your support -- it really means a lot to us. Let us know if there's anything else we can do to help. -Sincerely, The Team at Global Car Care

- Global Car Care