(509) 293-7385
Mon - Fri: 7:30 AM - 5:30 PM

Wenatchee Auto Repair

1145 reviews

Free
Shuttle Service

Appointments

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1

These guys charge plenty. $$$ but they don't do a very good job. My BMW535i xDrive ran worse that when i took it in. They didn't replace all the crews to the cover. I don't know what else might be missing. They just say "sorry "

We sincerely apologize if your experience was less than outstanding,. Our goal is to provide excellent service and we regret that we didn't meet your expectations. Regarding your BMW535i xDrive, we did confirm the oil leak which was diagnosed by another shop. However, it seems there were other underlying issues that may have affected the performance of your vehicle that also needed to be addressed. Unfortunately we could not promise these oil leaks would have taken care of any drivability issues as we needed to do our own testing that was declined upfront.We cannot stand behind another shops diagnosis. We understand your concern about the screws/clips to the engine cover missing. Everything that was taken off by our tech was put back on. With having multiple hands in the vehicle we understand clips/ screws go missing and we are willing to take care of that for you.

- Global Car Care
5

This shop is awesome! Tino and Jeremy took great care of me after my brakes were failing on a long drive from Oregon. They fit me to their schedule and ordered parts in record time. They made me feel like I was a priority to get back on the road and showed utmost concern for our safety! Honest prices too. Highly recommend!

We're pleased to know our team assisted you promptly and efficiently, Victoria. Our top priority is ensuring customer safety and satisfaction. It's encouraging to learn you appreciated our honest pricing and felt valued during your visit. We're ready to assist with any future car needs. Global Car Care

- Global Car Care
5

I have a strong aversion to giving internet ratings. I suspect that the majority are bogus. This one is not. Global Car Care did a great job on a major repair for me, on time, and had very good communications with me on the process. I highly recommend them.

It's wonderful that you've had a positive experience with us, Michael! We are happy that our commitment to clear communication and punctual service was appreciated. We aim to deliver premier service to all our clients. Thanks for your recommendation. We look forward to assisting you with any future car care requirements. Global Car Care

- Global Car Care
4

I was happily surprised when I first stopped off to ask about a new clutch for my car; Tino even came outside to have a look at it, and take down the model, so he could check the availability of parts. When I took it in for a diagnosis, they were thorough and detailed with what needed doing and prices. I was shuttled home by a polite young man, and picked up five hours later by the same young man. All employees were kind and helpful.

We're happy about your positive feedback, Niki! It's great to know our team efficiently assisted you and provided comprehensive details about your car's needs. We're also pleased our shuttle service added to your convenience. We aim to make every interaction with us enjoyable. For any further needs, don't hesitate to reach out to us. Global Car Care

- Global Car Care
5

Global car care did a great job working on my Ford E250. I brought it in for them to check over and they found a couple things that needed to be worked on, and recommended what was more important. They took photos to show me what they were talking about so it was clear. And then, when the work was completed, they also included photos to show the whole process of what they did. I appreciate that consideration. Also great was their friendliness and courtesy ride to and from my vehicle. I definitely recommend them.

Becky, we're happy you had a positive experience with us. Your understanding of our work is significant to us, so we're pleased you valued the photos. The friendliness of our team and our courtesy ride service also contributed to your experience. We stand ready for any future car care needs you may have. Global Car Care

- Global Car Care
5

We are so pleased with the service we received at Global Car Care of Wenatchee. They were on time with the appointment and one hour early for the repair! Excellent customer service at the front desk too! Fantastic shop to work with!!

We're happy to hear about your positive experience, Stevan! It's rewarding to know that you appreciated our team's commitment to excellent customer service and prompt repairs. We aim to make each visit to our shop remarkable. We look forward to serving you again. Global Car Care

- Global Car Care
5

Global Car Care has always provided excellent service for my Mercedes. Initially when I purchased my car I thought I would need to drive to a Seattle or Spokane Mercedes dealer for any service but I have total confidence that Global has experienced and knowledgeable service techs who are the equal of those found at Mercedes dealerships.

We're pleased to know that our team delivered the high-quality service we aim to provide all our customers, Tom. Your trust in our skilled service technicians is greatly valued. Customers like you make our job truly enjoyable. We are here to assist you. Global Car Care

- Global Car Care
4

Came to Global primarily because of a steering issue that they worked on last October with minimum mileage added. It turns out there was a faulty part. Good news is they had a warranty on the part so they will fully cover the part and labor to repair. I only had to wait fore part ordering and rescheduling.

We're pleased that our warranty coverage addressed your steering problem, tomchiwa. We understand that waiting for parts can be inconvenient, but we're delighted we could resolve everything for you. We look forward to serving your future car care needs. Global Car Care

- Global Car Care
5

Richard, we're grateful for your excellent rating! We are always here for any future needs. Global Car Care

- Global Car Care
5

What great service! I'm in from out of town so they squeezed me in.

We're glad we could help you during your visit! Our team consistently aims to support our customers, particularly in difficult times. Should you require our services when you're in town next, feel free to stop by. Global Car Care

- Global Car Care
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