(509) 293-7385
Mon - Fri: 7:30 AM - 5:30 PM

Wenatchee Auto Repair

1165 reviews

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5

My wife, daughter, and grandson(just over a year old) were traveling back from Spokane to Arlington WA when my daughter’s 2017 Ford Escape broke down. I was out of town, and not in a position to help, so I called on Brian and his team to see what could be done. With a full schedule, but recognizing that this was an emergency, his people got on it. After a lot of hard work and tenacity they were able to get the vehicle running. THANK YOU so much for all your efforts. We are so happy that you were willing to help and did A+ work. Thank you again. HIGHLY RECOMMEND THIS SHOP!

Jeff, we're happy we could assist your family during a time of need and ensure their safe journey. Unplanned emergencies are challenging. Your recommendation is truly appreciated. For any further needs, don't hesitate to reach out to us. Global Car Care

- Global Car Care
1

I would not recommend going here. Took my car here for my ac blowing hot air. Went to pick car up paid over $900 and ac was not working i instantly turned back around and took it back and the guy was rude and said it was working for him. 20 mins later I had a GUY take my car back to them for me and they said they'd check it out, they then replaced a relay. When I went back and picked up my car (it was late at night after I was off work so I got key from drop box) ac WAS working but my car wasnt fully put back together. 3 days later ac was blowing hot air AGAIN. They then recommended replacing another part but that'd cost another 800. So I Took it to another place for another opinion and there was just a leak and the other place fixed it and got my ac working for me for 200 and I have had cold air since.

We sincerely apologize if your experience was less than outstanding. Our goal is to provide excellent service and we regret that we didn't meet your expectations. Regarding your 2014 jeep Grand Cherokee, We tested and confirmed there were multiple issues going on with the HVAC system. From blowing hot, popping in the dash and fan intermittently not operating. As authorized we replaced the Failed actuator causing it to blow hot on the passenger's side, which solved the problem. We had the blower motor shut off on us, then all started working. We put an estimate for a blower motor and resistor before the vehicle was picked up and stated that if it quit blowing again we would need to do further repairs. When the A/C system was charged we injected a leak detecting dye in the system that makes it easier to locate leaks in the system after it has circulated in the system for day or weeks. When the blower again failed after three days you demanded we replace it for free. This request was not reasonable as the intermintant failure of the blower was happening before repairs were performed. We wish you the best luck with your vehicle repairs in the future. Global Car Care

- Global Car Care
5

Ian, we appreciate your 5-star rating. Should you require our services in the future, don't hesitate to contact us. Global Car Care

- Global Car Care
5

Global Car Care truly takes the name of their business to heart. They have proven over and over again that they really "care" about my car, and about me as a customer. When I take my car in for service to Global Car Care, I know that the job will be done right, and that their friendly staff will treat me right as well. I'm thinking I may never need to purchase another vehicle unless internal combustion engines are outlawed! Thanks, Global!

5

Excellent service. Took me in with broken truck brakes last minute. Tino and Dylan were the best. Highly recommend. Made my camping trip continue on. The best

5

Michelle, we appreciate your 5-star rating. Should you require our services in the future, don't hesitate to contact us. Global Car Care

- Global Car Care
5

Great transmission diagnostic, quickly identified my vehicles problem.

5

I've taken my car to global car care for multiple services. 2 oil changes and they replaced the front cv axles on my volvo. Ive never had any issues with any of the work they have done on my car. The people are friendly and professional and seem like they care.

Thank you so much for your kind words, Devon! We're thrilled to hear that you've had such a positive experience with us. It's our goal to provide friendly, professional service and to take care of your car as if it were our own. We appreciate your continued trust in Global Car Care and look forward to serving you again in the future!

- Global Car Care
5

Fast, friendly, comprehensive service.

Thank you for your review, Al! We're thrilled to hear that you had a 5-star experience with us. Providing fast, friendly, and comprehensive service is what we strive for. If you have any further feedback or if there's anything else we can do to assist you, please let us know.

- Global Car Care
5

Quick and communicative while getting new brakes and rotors. Easy to coordinate our inspection/repair after the parts were ordered. Very pleased with their service.

Scott, we're happy to know you had a positive experience with our communication and brake and rotor services. It's reassuring to hear that once the parts were ordered, the inspection and repair process were seamless. We're here whenever you need us next. Global Car Care

- Global Car Care
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