Wanted oil light sensor fixed, they replaced something different and sensor is still on. They said they replaced what we requested. We are not mechanics and do not know the "proper" term for parts, so we paid for a part and replacement that did not need replaced. They said that its on us! Not very ethical.
We apologize for any confusion about the repairs you requested, Cindy. We certainly don't expect you to know all the different parts in your vehicle which is why we check things out on our own to make sure the issue you're describing is addressed. That said, nothing should be completed without your approval. We encourage you to reach out directly so we can better understand what exactly happened and how we might be able to clear things up. You can contact us at (509) 662-2121. -The Team at Global Car Care
- Global Car Care