The technician that did a diagnostic on my car took 5 mintues to tell me what was wrong with the car saying the issue was an alignment. When in fact was alignment was done 3 months prior from Les Swab. I got charged to standard for that “quote” when in fact the issue needs a cv axel, control arm and bushing replacement. THESES TECHS AND FRONT RECEPTIONIST are unskilled and may be basis towards people. Terrible work ethic.
We apologize if our conclusion wasn't what you were expecting, but we stand by our recommendations. Even if you choose to seek out a second opinion, it's standard industry practice to charge for a diagnostic test. All of our service technicians are ASE certified and hired based on their extensive experience. We always have your best interests in mind and would never give you information we aren't confident in. If you have any additional comments or concerns, we encourage you to reach out directly at (509) 662-2121. -The Team at Global Car Care
- Global Car Care