Received 3 different price quotes for getting my brakes done on my 2018 Ford Explorer, with the in person quote being more than double the two quotes provided over the phone. While paying for the inspection, I was told my total was around $80 plus tax for a total of $100+ which could not have been the case with the current tax rate in Washington. Another employee came over and pointed out the error stating something should have been removed but I was not offered a refund or an apology. Will not be having my brake service performed here nor any other service.
We sincerely apologize for your recent experience with our service, Abby. We aim to provide consistent and accurate information to our customers. We regret the confusion surrounding your brake service quotes and the misunderstanding about your inspection cost. We respect your decision and appreciate another opportunity to meet your expectations. Global Car Care
- Global Car Care